She has made such a difference to our quality of life

“After having our second child we needed a Live In nanny. This was new territory for us, and we knew we wanted to find a well-regarded and established agency to guide us through the process. KiwiOz did that and more. They answered all of our questions and helped us understand what we could do to ensure the hire would be a success. I cannot fault the service at KiwiOz. They are incredibly professional, whilst being friendly, accessible, always available to answer any question no matter how small. Miriam was an excellent guide and sounding board during every step of the process from interview to selection to offer and the early weeks of the hire. 

Only feedback I have, is that I think perhaps I needed to be told that I shouldn’t be waiting until after a second interview to offer a good candidate the role, as they are likely to be snapped up quickly. So we did lose out on a couple of good nannies that way. But I love our current nanny, so I feel that was all meant to be! And I think maybe it was my responsibility to realise that the market is so competitive that one has to move quickly and often we cannot afford a second interview or meeting in person.

Talia is now on her second week and she has been great. Already she has made such a difference to our quality of life and I am so grateful for that. She is a joy to have around the home and has been very patient with the time it’s taking for the children to get used to her - predominantly my 3.5 year old daughter. I cannot fault her. She has been fantastic, and we are so thrilled to have her join our family.”

– Rosanna Rolt October 2017